Good Morning BSS World-1

Exploring Ukrainian IT: Taras Tovstiak on Good Morning BSS World Podcast

In the latest episode of the Good Morning BSS World podcast, created in partnership with the IT Ukraine Association, host Wiktor Doktór delves into the intricacies of the Ukrainian IT industry. The episode features Taras Tovstiak, Director of Central Europe at Itera.

The conversation starts with Tovstiak posing questions to the host — a rare twist for the podcast. Then they dive into a comprehensive discussion about the European IT sector's current status and challenges, focusing on Itera.

The audience are given insights into Itera's history, global branches and offices, and diverse customer base. The podcast also explores efficiency strategies, new value propositions, and the transformative role of AI and innovation within Business Support Services (BSS).

Key points from this episode include:

  • Challenges and Opportunities: The Central and Eastern European IT industry is navigating significant challenges but also seizing unique opportunities driven by efficiency needs and new technologies like AI.
  • Itera’s Hybrid Model: Combining on-site and remote teams has allowed Itera to deliver complex IT services effectively while maintaining strong cultural and operational ties with clients.
  • Future Plans: Itera aims to expand its market presence in the UK and Germany while continuing to innovate in digital consulting and AI to meet evolving customer demands.

Additionally, the impact of the ongoing war in Ukraine on the IT sector is examined, providing listeners with a nuanced understanding of how geopolitical events influence technological industries.

Listen to the full episode on Spotify or see it here: